Storage and Use of Donor Data

We do not sell, exchange, or disclose any information related to donors using sayapeduli.org. When donors use sayapeduli.org, we use cookies that expire when they exit the site. All donor transactions and information are kept confidential in accordance with applicable laws in Indonesia and our internal policies.

Information Protection and Security

We ensure donor information is protected using Secure Sockets Layer (SSL) encryption, which scrambles communications between computers so that they cannot be read by others. We also adhere to PCI-DSS security standards.

Data Collection and Use

We are committed to protecting the information donors provide us. By using the sayapeduli.org service, donors consent to the collection and use of information in accordance with this Privacy Policy.

Applicable Laws and Regulations

We comply with all applicable laws and government policies of the Republic of Indonesia, including those related to electronic information and transactions and donor data protection.

Data Acquisition and Protection

We reserve the right to request and use donor data and information, including but not limited to account information, transactions, behavior, preferences, and experiences. Donors give explicit consent for the use of their personal data in accordance with the terms in this Privacy Policy.

Please note that no physical shipping is involved for any donation transactions made through sayapeduli.org.

Each transaction is considered successful after the donation payment is received and validated by the system.

A payment receipt will be sent automatically via email as valid proof of payment.

If there are any issues or you do not receive a payment receipt after the transaction, please contact our donor services at info[at]sayapeduli.org

Donors confirm payment through service channels via email info[at]sayapeduli.org

Donors must provide original bank payment/transfer proof when requesting a refund.

sayapeduli.org reserves the right to request additional documents if deemed necessary.

Refund payments will be made on business days and take time depending on bank transaction processing.